Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Name and email address
  • Excel file data that you choose to process through our AI extension
  • Email content and metadata when using email query functions
  • Logistics and shipping data you query through our system
  • Usage data and analytics to improve our services

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered Excel extension services
  • Process your queries and return relevant logistics data
  • Communicate with you about our services, updates, and support
  • Analyze usage patterns to enhance our AI algorithms
  • Ensure the security and integrity of our platform

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data processing environments

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

  • To trusted service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt out of certain data processing activities
  • Export your data in a portable format
  • Withdraw consent where applicable

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.